How to do a factory reset of Samsung phones in general
Factory reset Samsung via Settings
- Go to Settings (Settings).
- Click General Administration Options.
- Click on the Reset option.
- Select the factory data to reset option.
- Click Reset Options or Reset Device Options.
- Click Remove All and wait for your device's software screen to appear.
- Go to the wipe data/factory reset option by pressing the volume down key on your device.
- Press the power button on your device.
- Use the Volume Down key to select Yes then press the Power key again.
- Press the power key to select the restart system option.
Factory reset via keys
- Shut down the Samsung device for which you want to make software.
- Press and hold the volume up power and home buttons at the same time.
- When the device vibrates release the pressure on the power button.
- When the menu appears on the device screen release the pressure on the remaining buttons.
- Use the volume down key to access the delete all user data option.
- Press the Power key.
- Use the power key to navigate to Yes - Delete All User Data and select it.
- Choose the reboot option.
Factory reset Samsung remotely
- Go to the Find My Device webpage and click the electronic link here to access this page.
- Sign in to this page with your Google Account.
- Click the "Enable Lock and Wipe" option.
- Click on the "Erase" option.
How to take a backup on a Samsung device
- Open an application (app) on the Samsung home screen.
- Open the Samsung phone settings menu and click on the "Settings" option.
- Click on the (Cloud & Accounts) option and then select the (Backup & Restore) option.
- Select the (Back Up My Data) option that appears in the (Google Account) list.
- Click the (Off) button to switch to (On) to start backing up Samsung phone data.